Articles by Kimberly Dunwoody

Kimberly Dunwoody headshotKimberly Dunwoody, Ed.D. is an experience executive with 18 years creating innovative cross-channel experience strategies and policies. Kimberly has conducted customer research on five continents and is currently director of user experience (UX) at Truven Healthcare Analytics.

UX Debt in the Enterprise: A Practical Approach

Designing a scorecard comparing various products across UX frameworks, usability maturity, and technology platforms helps identify solutions that improve products’ usability and lower UX debt. [Read More]