Articles by Laura Keller

Photo of LauraAt MISI Company, Laura Keller has led multiple cross-channel experience design strategy engagements for clients, including AstraZeneca, Hachette Book Group, Prostate Cancer Foundation, the NBA, Pfizer, and Glaceau. Her passion lies with intersections between experience design and the physical, wayfinding, and service design spaces. She writes for UXMatters in her column “Service Design: Orchestrating Experiences in Context.” is a member of the Citizen Designer group, based in New York.


photo of street interview

服务设计 是一个新兴领域,用户体验专业人员和企业思想领导者可以借助它增强其工作的影响力。2009 年,MISI 公司参加了一个国际设计竞赛,目标是重新振兴长期被忽视但曾经一度非常美丽的布朗克斯大广场。 [阅读详情]