Articles by Rajiv Thanawala

Photo of RajivRajiv has 24 years of IT experience. He leads Product Experience Center of Excellence at Tata Consultancy Services, including UX, Information Visualization and Customer Experience.

用户体验成熟度模型:从可用到愉悦

Pyramid model diagram

用户体验成熟度模型(UXMM)能够在评估从可用性这个基本点到令人愉悦这个最高点的范围内对所有体验进行评估。文章描述这个模型及它所带来的益处。 [阅读详情]