Leon Cruickshank is a lecturer and researcher in multimedia and broadcast media at Brunel University School of Engineering and Design, Uxbridge, England, and concentrates on the interface between technology and user-centered service and interface design.
Roger Whitham is an interaction/user experience designer at Brunel specializing in user-centric R&D. He has commercial experience in large scale UI projects for web agencies such as Lightmaker and Box.
Annette Hill is the director of research in the Westminster School of Media, Arts, and Design in Harrow, England. She is the author most recently of Reality TV: Audiences and Popular Factual Television (Routledge, 2004).