Redesigning Healthcare (Book Review)

Design for Care (book cover)

A review of Design for Care by Peter H. Jones. Applying design thinking to healthcare systems. [Read More]

The View from the Knowledge Bridge: Navigating Mergers and Mash-ups

Two screen shots

Collaborations across disciplines often need a knowledge bridge to translate, explain, and inform. Two print/digital publishing projects built bridges and created a new, better, something. [Read More]

Collaboration with the Front Line: Designing for Support

Post-it notes on a whiteboard

Observation, gamestorming, co-creation exercises, and storyboards let a customer support team help design a chat interface, and taught the UX team the value of collaboration. [Read More]

Videoconferencing: Overcoming the Tyranny of Distance

Telepresence computer system

A study of remote collaboration within Google teams concluded that ubiquitous video conferencing has helped to overcome many challenges facing geographically distributed teams. [Read More]

Has the Jury Reached a Verdict? A Courtroom Analogy for UX

Diagram of circular rings

How can your collaboration benefit from the principles of another disciplined search for truth that’s been running since the 12th century: the court of law? This article positions UX as defenders and prosecutors of the design. [Read More]

Lost in Translation: Communicating the Subtleties of Design across Borders

Changes in team processes, behaviors, and schedules can improve communication among teams in different places, ensuring that subtleties of design don’t get lost. [Read More]

Educational Games: Ten Design Tips for Immersive Learning Experiences

People playing games around a table

Ten practical tips from designing a game to teach a complex biomedical topic. Even more challenging, the audience was non-gamer health professionals. (Full article available in English and Español) [Read More]

Collaborative Sessions: Combining Analogue and Digital Tools

Pen on a diagram

The Hybrid Affinity Diagram Manager (HADM) improves the efficiency of gathering, organizing and recording information after a collaborative session by digitalizing hand-written notes in real-time. [Read More]

Empathy: Defining, Realizing, and Facilitating

Diagram showing empathy and empathizing

What does empathy mean for user experience? It’s our ability to understand someone else’s experience from their perspective – a valuable skill for any designer. [Read More]

The Collaboration Success Wizard: How to Improve Your Long-Distance Projects

Screen detail

Geographically distributed collaborations are challenging, but increasingly common. The Collaboration Success Wizard aims to improve the chances of having a successful project. [Read More]

Editor’s Note: Collaboration for Survival and Creativity

The ability of ants to work together to build colonies, communicate, and even survive floods is an inspiring model of collaboration, with lessons for UX. [Read More]

UX Goes Global (Book Review)

Book covers

A review of Global UX: Research and Design in a Connected World by Whitney Quesenbery and Daniel Szuc, and The Handbook of Global User Research by Robert Schumacher. [Read More]

A Curated Selection of Practical Tips and Advice (Book Review)

The Mobile Frontier (book cover)

A review of The Mobile Frontier by Rachel Hinman. A guide for people starting out in designing mobile experiences. [Read More]

From the Experts: The Past, Present, and Future of UX

Photo of panel members

Experienced UX professionals know that a successful career depends on how well you can tell a story and sell your ideas in a business presentation. [Read More]

Rubes Cartoon: Pyramids

Rubes

Cartoons from the wild and twisted world of Leigh Rubin, syndicated cartoonist. [Read More]