Surviving Tricky and Sticky Research Situations (Book Review)

A review of The Moderator’s Survival Guide by Donna Tedesco and Fiona Tranquada. Improve your research moderating skills. [Read More]

Finding Meaning with Ethnography (Book Review)

A review of Practical Ethnography: A Guide to Doing Ethnography in the Private Sector by Sam Ladner. A detailed view of what makes research ‘ethnographic.’ [Read More]

Ethnographic Research: Business Value

Knowing why people act, feel, think, experience, and choose the way they do gives us rich cultural insights to inform design or to build meaningful, empathetic user experiences. [Read More]

Look at This: A Guide to Interactive Information Visualizations

Stop. War. Peace. Now.

An illustrated look at what makes an effective interactive information visualization, along with principles to assist in creating easy to interpret visual representations of data and the accompanying interactive experiences. [Read More]

Future Proofing Tomorrow’s Technology: UX for an Aging Population

Based on an analysis of current research, the framework presented can be used as a benchmarking or scoping tool in thinking about the design of assistive technologies that particularly consider older people’s needs. [Read More]

UX Debt in the Enterprise: A Practical Approach

Designing a scorecard comparing various products across UX frameworks, usability maturity, and technology platforms helps identify solutions that improve products’ usability and lower UX debt. [Read More]

Adapting to Change: UX Research in an Ever-Changing Business Environment

Embracing and adapting to change by evolving research planning, execution, analysis, and reporting to better meet organization needs is essential as a UX researcher. [Read More]

Social Media Systems in Times of Disaster: Users Becoming Participants

During time of disaster like bombings and hurricanes, everyday people heavily use social media systems to connect with each other and establish a network. Is social media ready for that kind of use? [Read More]

The New Voice of YOU: Communicating Through the Digital Interface

Understanding our user's needs, inspiring positivity, being forgiving, respectful, and even humorous can help provide users with a more effective and satisfying interaction. [Read More]

The Largest Intranet in Poland: Design Challenges and Solutions

A UCD process was used to create an intranet for the largest energy producer in Poland. User research and content prioritization were key to success. [Read More]

Rubes Cartoon: Paying Attention

Cartoons from the wild and twisted world of Leigh Rubin, syndicated cartoonist. [Read More]

Creating a DoGo Map: A Step-By-Step Guide

A DoGo map is a lightweight tool that provides an overview of a system’s information architecture, enabling clearer communication between UX and the development team. [Read More]