Articles about Healthcare

Usability Testing for Healthcare Portals: Even Small Problems Add Up

Want to fix the web portals for a major government initiative? Usability testing with health consumers helped improve CoveredCA, a portal in California. [Read More]

Spanish Language Personas: Informing the Design of Healthcare Websites

Research for Spanish-language personas showed that Latinos in the U.S. have consistent user needs related to culture and language that are applicable to all types of health information websites. [Read More]

Usability in Healthcare: A ‘Wicked’ Problem

For UX design in healthcare, context is critical. Too many electronic health records have poor usability because they are designed without considering the user experience appropriately. [Read More]

Collaborative Healthcare: Credibility and Navigation on the Internet

The Internet enables patients to collaborate with medical professionals to meet healthcare needs – but only when healthcare websites provide credible and usable navigation and organization. [Read More]

Personal Health Metrics and Good UX: Partners in Healthcare

To ensure healthcare programs and applications that use personal metrics are effective in helping people improve their lives, focus on the user experience. [Read More]

Wayfinding in a Hospital: Electronic Kiosks Point the Way

Designing a hospital is a human factors challenge. Good information signs help patients find their way around a large campus. [Read More]

Design for Chronic Conditions: From Understanding to Innovation

Reviews, interviews, and examinations are important but empathic study is crucial for healthy designers to understand the needs of a patient suffering from chronic conditions. [Read More]

Useful Personal Health Records: Designing for Accessibility and Innovation

Designing specifically for people with disabilities can lead to electronic personal health records that are not only accessible, but innovative, useful, and beneficial for everyone. [Read More]

Sketchnote: Surgery and the Senses

Our intrepid sketchnoter learns about using technology to navigate through the human body. Feeling things you can't see and seeing things you can't touch is changing how surgeons operate. [Read More]

UX for Healthcare: What You Need to Know Before You Start

Designing a medical application means paying special attention to patient privacy, safety concerns, and environment where it will be used, as well as legal regulations. [Read More]

Online Healthcare: Designing Senior-Friendly Privacy

Challenges in creating an online service experience at Philips Home Monitoring for senior users included privacy, user experience, legacy system constraints, and communication. [Read More]

Redesigning Healthcare (Book Review)

Design for Care (book cover)

A review of Design for Care by Peter H. Jones. Applying design thinking to healthcare systems. [Read More]

Home Front Help

Closeup of patient chart

Through particpatory design sessions followed by usability assessments, recruited veteran caregivers design a pilot application that really improves their lives. [Read More]

Mobile Data Collection

Mobile app screen

Save time and minimize errors in surveys using a comprehensive mobile-based solution that makes it easier for researchers to collect reliable field data. [Read More]

Total Recall: The Consequence of Ignoring Medical Device Usability

Leg with the words No surgery here no no no written on it

Don't set medical practitioners up for failure. Thoughtful design can prevent errors that cause injuries or death. [Read More]

Engaging with Mental Health: Opportunity for Collaboration

screencap of computer game

Collaboration between human-computer interaction (HCI) and mental health professionals can play a valuable role in future research on mental health technologies. [Read More]

Language Barriers in Healthcare Information: Communicating with Bilingual Users

When adapting online health information for Latinos, employ “transcreation” or adaptation based on design guidelines that encompass cultural and linguistic needs, rather than just translation. [Read More]

Developing a Symbol System for the Healthcare Industry

Health symbols

A project to create symbols to help patients and families navigate through hospitals, in any language or with low literacy. [Read More]

World Usability Day 2007-2008: Healthcare

This year’s World Usability Day emphasizes usability in healthcare. In matters of our health, having products and services work better is essential. [Read More]

Patient Safety and Usability: Experiences in the U.S. Department of Veterans Affairs

The patient safety movement acknowledge the importance of usability in tools, processes, and environments to foster systems resistant to human error. [Read More]

Capturing User Requirements in Health and Social Care: Applying UML for unambiguous communication

An approach to the Unified Modeling Language that captured what is possibly the most comprehensive set of aging healthcare requirements documented in Australia, and possibly worldwide. [Read More]

Learning about Clinical Trials: The importance of viewpoint

This project was user-centered research into how cancer patients and their families look for information about cancer, its treatments, and how to search for clinical trials. [Read More]

Social Health Networking: A popular online format in unfamiliar territory

Revolution Health explored how one could leverage the dynamic world of social networking in providing targeted support toward better health goals. [Read More]

The View from Here: A Perfect Storm in the ICU

The information design and usability community have a superb opportunity to partner with clinicians to design the tools that will help us overcome ICU challenges. [Read More]

What’s News: Demonstrating Usability of Medical Records

Medical Records Institute launched EMRCompare, a website that compares electronic medical records programs on usability, costs and functionalities. [Read More]

Auditory Displays in Healthcare

How might an auditory display provide background confirmation when all is well, but attract attention when there is an important change? [Read More]

What’s News: Make it Easy

The Arthritis Foundation’s Ease of Use Commendation program seeks to identify products that are easy to use by people with arthritis. [Read More]

What’s Love Got to Do with It? (Issue 1.3)

Magazine cover

Articles on the ROI of usability and designing for emotions. (Full text not available) [Read More]