Articles by Bill Albert

Photo of BillBill Albert is a director of Bentley University’s Design and Usability Center, a global user experience design and research consultancy. He is also an adjunct professor in the Human Factors in Information Design program at Bentley University. He is the co-author of two books: Measuring the User Experience (2008) and Beyond the Usability Lab (2010).

You Need an Outlet and a Browser: How Children Understand and Use the Internet

Children are not the most effective Web users and more research is needed to explore children’s mental models related to Internet use. [Read More]