Articles by Meena Kothandaraman

Meena Kothandaraman consults at twig+fish research practice to emphasize the strategic value of customer experience across product, service and space. A passionate researcher, she loves studying human behavior to benefit organizations internally and externally. She serves as faculty at Bentley University’s HFID program, while maintaining a utopic work-life balance. Twitter: @meena_ko


用户体验研究可能意味着在研究可信度和业务需求之间寻找一个平衡点。研究框架可桥接这虚假的界线。 [阅读详情]