Articles by Prachi Sakhardande
Prachi Sakhardande has consulted with Fortune companies and leads the User Experience COE for a product group at Tata Consultancy Services. Her team is responsible for UX design and benchmarking.
UX Maturity Model: From Usable to Delightful
The User Experience Maturity Model (UXMM) evaluates experiences from a baseline of usability to a pinnacle of delightfulness. The model and benefits are described along with how to use it to improve a design. [자세히 읽기]