Articles by Susanne M. Furman

Susanne M. Furman is a cognitive scientist in the National Institute of Standards and Technology’s Visualization and Usability Group, where she works on and investigates user’s mental models in cybersecurity and usability of biometric devices. Furman has a Ph.D. in applied experimental psychology human factors from George Mason University.

The Power of Qualitative Methods: Aha Moments in Exploring Cybersecurity and Trust

A research team learns how to incorporate qualitative research methods into their work by examining user perceptions of and experiences with cybersecurity. [Read More]