Articles by Tom Tullis
Tom Tullis is senior vice president of user insight at Fidelity Investments. With more than thirty years of experience in human factors and usability, he has published over fifty papers in numerous technical journals. He is the co-author, with Bill Albert, of the recent book Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics.
Automated Usability Testing: A Case Study
Although not useful in all circumstances, unmoderated remote tests can compensate for a lack of direct observation and interaction. [Read More]