All [:en]17-3-July 2017[:] articles

더 “소중한” 사용자를 향한 중국의 추격 게임

웨이보, 알리바바, 샤오미와 같은 중국의 테크 기업들은 UX를 이용하여 고객 기반을 팬 기반으로 전환하여 사업을 키워가고 있습니다. [Read More]

Collaborating Across Cultures: Designing UX Studies for Japan

Designing global research requires being sensitive to cultural differences. Tokyo-based researchers, who often partner with international clients, share tips on conducting UX studies in Japan. [Read More]

Tracking User Behavior with Big Data: A Model for Detecting Pain Points in the User Experience

A combination of strategic quantitative tracking and qualitative follow-up can reveal hidden problems within a product that have meaningful business and user experience implications. [Read More]

Service Design in Long-term Oriented Cultures: How to Handle “Oh Snap” Situations

Cultural differences between Western and Asian countries can impact how customers perceive service failures. Understanding these differences can have a large impact on your business. [Read More]

Keep Asking “Why?” Curiosity, Delighting in Difference in Asia

Staying curious and hungry for new clues to context helps UX designers to build empathy with users and create intuitive solutions that address individual needs and aspirations. [Read More]

Memoir Monopoly: Improving Rehabilitation Activities for Elderly People with Dementia

Researchers in Taiwan have developed a software-based therapeutic activity to aid the rehabilitation of the growing number of people worldwide with dementia and Alzheimer’s. [Read More]

Want to Understand the Future of HCI? Take a Trip Down Memory Lane (Book Review)

A review of From Tool to Partner: The Evolution of Human-Computer Interaction by Jonathan Grudin. [Read More]

UX Researchers: Be Careful Out There! (Book Review)

A review of Doorbells, Danger, and Dead Batteries: User Research War Stories by Steve Portigal. [Read More]

Rubes Cartoon: Ratings and Reviews in the Wild

Find more of Leigh Rubin’s cartoon humor and and even book Leigh as a speaker at your next event at rubescartoons.com/events.html (c) 2016, Leigh Rubin, Syndicated Cartoonist [Read More]