All 20.3 November 2020 articles

纳入“Jobs to Be Done”(待完成工作)框架

对 Jim Kalbach 所著“The Jobs to Be Done Playbook”(待完成工作手册) […] [阅读详情]

新冠肺炎 (COVID) 疫情时期的用户体验治理教育

Bar graph: 47% existing commitments exclude ability to attend in person, 21% online learning the only way to pursue interest, 21% employer incentive or partnership, 8% school reputation, and 4% other.

(English) Presents a case for the need to create UX governance structures to guide the development of online education during COVID-19. [阅读详情]