All 20.3 November 2020 articles
纳入“Jobs to Be Done”(待完成工作)框架

对 Jim Kalbach 所著“The Jobs to Be Done Playbook”(待完成工作手册) […] [阅读详情]
新冠肺炎 (COVID) 疫情时期的用户体验治理教育

(English) Presents a case for the need to create UX governance structures to guide the development of online education during COVID-19. [阅读详情]