All 20.3 November 2020 articles

纳入“Jobs to Be Done”（待完成工作）框架

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对 Jim Kalbach 所著“The Jobs to Be Done Playbook”（待完成工作手册） […] [阅读详情]

新冠肺炎 (COVID) 疫情时期的用户体验治理教育
Bar graph: 47% existing commitments exclude ability to attend in person, 21% online learning the only way to pursue interest, 21% employer incentive or partnership, 8% school reputation, and 4% other.

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(English) Presents a case for the need to create UX governance structures to guide the development of online education during COVID-19. [阅读详情]