User Experience

Usability in Healthcare: A ‘Wicked’ Problem The use of information and communications technologies (ICT) in healthcare has been heralded as a potential solution to issues of high cost, poor […]

Wayfinding in a Hospital: Electronic Kiosks Point the Way Visiting a hospital, either as a patient, family member, visitor, or even a new staff member can be a stressful experience. In the early stages of the […]

Design for Chronic Conditions: From Understanding to Innovation We all have somebody near us—relatives, friends, sometimes even ourselves—struggling with chronic conditions such as arthritis or diabetes. As lon […]

Spanish Language Personas: Informing the Design of Healthcare Websites The recent rollout of healthcare exchange websites in Spanish at the federal and state level illustrates the complexities that arise when developing […]

Sketchnote: Surgery and the Senses [greybox] The sketchnote consists of small drawings with the following text: Optic nerve has about 1.5 million optic fibres in it. (The eye is) […]

Useful Personal Health Records: Designing for Accessibility and Innovation People with disabilities can live a full life, but the key is achieving and maintaining health and wellness. The U.S. Surgeon General’s “call to act […]

Patient Communication: What If You Had a Speech Disability? Living with a significant speech impairment means communicating can be frustrating and, oftentimes, cause miscommunication. For this reason, I am […]

Online Healthcare: Designing Senior-Friendly Privacy Online shopping has never been easier. With a few clicks on a computer, tablet, or smartphone, customers can browse, pay, and manage their orders […]

Collaborative Healthcare: Credibility and Navigation on the Internet The practice of medicine today has evolved the expectations of both healthcare providers and health information-seekers. The pre-Internet […]

<!–:en–>Pay Attention (Book Review)<!–:–><!–:zh–>注意（书评）<!–:–><!–:KO–>주의 요함(서평)<!–:–><!–:pt–>Preste Atenção (Resenha)<!–:–><!–:ja–>注意を払おう（書評）<!–:–><!–:es–>Preste atención (Reseña de un libro)<!–:–> A review of Ambient Commons: Attention in an Age of Embodied Information By Malcolm McCullough MIT Press, 2013 Malcolm McCullough, a professor of […]

UX for Healthcare: What You Need to Know Before You Start Healthcare is a new hot topic in software development, which means that user experience designers are getting more requests for designing and conducting […]

<!–:en–>Rubes Cartoon: The Duck and the Psychiatrist<!–:–><!–:zh–>Rubes 卡通：鸭子与精神病医生的对话<!–:–><!–:KO–>Rubes 카툰: 오리와 정신과 의사<!–:–><!–:pt–>Quadrinho do Rubes: O Pato e o Psiquiatra<!–:–><!–:ja–>Rubesコミック： アヒルと精神科医<!–:–><!–:es–>Historieta de Rubes: El pato y el psiquiatra<!–:–> Read more Rubes cartoons or download the new daily Rubes app at rubescartoons.com (c) 2013, Leigh Rubin, Syndicated Cartoonist [greybox] The Duck and […]

Building it Right! Bridging the Gap Between UX Designers and Developers The modern workforce is comprised of multidisciplinary teams that deliver sophisticated products and services to the market. In the user experience (UX) […]

How to KJ: Setting Priorities Quickly KJ is a collaborative activity for setting priorities. (It’s called KJ because it was created by Jiro Kawakita.) The whole activity centers around an […]

Sketchnote: Pioneering the Internet Amanda Wright dug into the history of the Internet to learn what motivated the pioneers. [greybox]The text on the sketchnote: Alan Turing, creator […]

Doing UX: Doing Gender Recently, I felt that I had been disrespected by a web form asking for my title. As a social psychologist I should know that input fields in web forms […]

Sketchnote: The World Until Yesterday – What We Can Learn from Traditional Societies Jared Diamond gave a talk about his autobiographical book about his study in Papua, New Guinea. He started out wanting to understand the fascinating […]

Touchless Interaction: Communication with Speech and Gesture Humans have many ways to communicate—speech, gestures, direct touch—and as a result, communication between humans happens seamlessly…most of the time. […]

Agile UX IS Collaboration: Mastering the Method When we think of Agile, we often think of the more prominent characteristics of Agile environments—the fast pace, the iterations, the daily s […]

Design Like da Vinci: Sketching Lessons from the Original Renaissance Man Leonardo da Vinci is the archetype of a Renaissance man—painter, sculptor, architect, sketcher, scientist, mathematician, civil engineer, inventor, g […]