…as “design by committee.” But instead of just responding to the committee’s requests, I was an active member of the committee and had to sell my ideas, backing them up…
Accessibility Statement We want everyone who visits User Experience Magazine website to feel welcome and find the experience rewarding. What are we doing? To help us make the User Experience…
…voice come through in a professional way. Be (constructively) critical. Does the article add something: new information, a new take on practice, teach how-to do something, inspire, amuse, or inform…
…“Bicycle Parking Handbook” from our website (www.bv.com.au), get advice, engage our consultancy services, and purchase racks. The key to the success of the Bicycle Parking Experts is that they practice…
…approve work before it is considered complete. Providing feedback on potentially dozens of designs and/or research plans across a team of many people is an art, but practice—and good note-taking—helps….
Websites play an important role in the relationship between government and citizens. In the UK, this has been recognized by central government, which has encouraged the use of websites for…
…In the table of contents, first come the Blueprints: decisions around menu planning, etiquette for seating plans, centerpieces, items to have on hand, and food preparation schedules. Then come the…
…the participant‘s hesitation or nervousness. The Questioning section includes a series of guidelines for asking unbiased, productive questions, along with examples of good or bad questions. Within the Interacting section,…
At a crossroads. Salesforce.com has a long history of creating usable and useful products for our customers. To continue to expand the breadth and depth of our offerings, we realized…
…Marketing’s traditional focus is on demographic information supported by large sample sizes. User research, on the other hand, traditionally focuses more on the specific user’s tasks—whether they are completed and…