Articles by Andrew Schall

Andrew Schall headshotAndrew Schall is the Director of User Experience at Modernizing Medicine, a leading health IT company. Over the last 15 years he has worked with organizations such as the National Institutes of Health (NIH), GlaxoSmithKline (GSK), and Massachusetts General Hospital to improve the user experience of their digital platforms. Andrew is the vice chair of the Electronic Health Record Association’s (EHRA) Clinician Experience (CX) Workgroup.

(English) Can Voice-Driven Virtual Assistants Help Eliminate Physician Burnout?

Photo of a physician in an examining room recording patient information on a tablet; there is a subset screenshot of a medical record with a microphone symbol.

(English) Cumbersome medical software is a leading cause in physician dissatisfaction and burnout. But that story could change if physicians had a voice-driven virtual medical assistant. [阅读详情]


用户体验研究即将步入一个全新的时代,届时这方面的研究将包括生理反应。相应的工具将变得更加经济实用,敬请关注。 [阅读详情]