Articles by Anne Gentle

Photo of AnneAnne Gentle is a community publishing consultant, providing strategic direction for professional writers of all kinds. She is the author of Conversation and Community: The Social Web for Documentation and writes a blog at She is a documentation maintainer for FLOSS Manuals, a wiki-based collaborative publishing platform and writing community.

(English) Shh. Listen First! Social Networking, Wikis, and User Experience

(English) The age of information is shifting to an age of interaction. To best take advantage of this, learn and observe your users first before collaboration. [Leia mais]