Articles by Carol J. Smith

Carol Smith is a business-minded designer who challenges teams to make informed decisions. She has successfully led projects for large corporations, government agencies, and non-profits. Carol earned her M.S. in Human-Computer Interaction from DePaul University and is an active UX community organizer who enjoys mentoring those new to the field. Twitter: @carologic

A Turn of Phrase: The Politics of UX Language

Successful collaborations start with clear expectations, and to set clear expectations, we need a common language. [Read More]

Negotiation: You Already Do It – Now Own It

Part of a diagram for priorities

Mastering negotiation can lead to both professional and personal gain. User experience professionals need negotiation skills to effectively advocate on behalf of user needs. [Read More]