Articles by Denise Su
Denise Su is a UX Researcher at Google and was formerly a research and design consultant. She has taught workshops on assertiveness to several UX teams as well as at diversity and inclusion events. Denise holds a doctorate in Developmental Psychology from the University of California, Santa Cruz.
Habilidades de comunicação assertiva: a base do sucesso da experiência do usuário (Parte 2)
UX professionals sometimes struggle to communicate assertively at work. We present ideas to put this skill into practice, with examples and suggestions from real life. [Leia mais]
Habilidades de comunicação objetiva: a base do sucesso da experiência do usuário
Why and how should you communicate assertively in the workplace? Four Googlers provide a framework and ideas on how to step up your communication skills to avoid unwanted behaviors. [Leia mais]