Articles by Gabrielle Smith

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Gabrielle Smith is a social protection advisor with Concern Worldwide. She previously served as head of program development for a Madagascar-based NGO, and consulted on design of the DFID-funded Chars Livelihoods Program in Bangladesh and Expanding Social Protection Progam in Uganda. She advises on best practices for cash transfer programming across Concern’s twenty-five country operations, with a focus on utilization of mobile technology. She developed Concern’s global strategy and guidelines for cash transfer programming and supports research into the impacts of cash transfers in Niger, Rwanda, and DRC. She led the research project for the Cash Learning Partnership “New Technology Enhancing Humanitarian Cash Programs” on which this article is based.

A Call For Help

Woman in traditional dress holding a mobile phone

Humanitarian agencies using mobile money find a promising way to deliver cash-based assistance to people in need, yet there are UX challenges to be solved. [Read More]