Articles by Jerrod Larson
Jerrod Larson works as a user experience specialist at a U.S. aerospace company where he conducts user research and design for various applications. He earned an M.S. in Technical Communication from the University of Washington, where he is pursuing a Ph.D. in Human Centered Design & Engineering.
User-Centered Procurement: Evaluating the Usability of “Off-the-Shelf” Software
UX teams must extend the role of usability evaluation to the "off-the-shelf" software procurement process itself. [Read More]
Absent, Undefined, Undervalued: Usability in Technology Research Firm Software Evaluations
Usability practitioners should understand how their management decides upon enterprise software, reading and responding to reports in order to ensure usability is a key factor in the decision-making process. [Read More]