Articles by Josephine Scott

Josephine Scott is Assistant VP of UX Research & Accessibility at Synchrony Financial. She facilitates customers’ “ah-hah!” moments and synthesizes them into design solutions. She also advocates accessibility through training and research. Before UX, she served as a state election official and retains her passion for better civic experience. Twitter: @josies

빅데이터 UX: 연구 기회와 윤리적 난제

UX 전문가는 대규모 샘플용 새 연구 도구에서 사용자의 참여 비디오를 사용할 때 윤리적 문제점을 적절히 처리할 수 있는 문지기 역할을 할 수 있습니다. [자세히 읽기]

(English) Recommendations on Recommendations: Making usability usable

(English) Guidelines for developing useful and usable recommendations—that is, recommendations that are likely to be accepted, implemented, and that significantly improve the system. [자세히 읽기]