Articles by Joyce Ohgi
Joyce Ohgi is a senior usability engineer, Design Strategy at Oracle Corporation. Joyce planned and conducted field studies nationwide with cross functional teams for a wide range of business applications. She presented key findings to customers to help them improve their business processes. She translated the data collected in the field into user profiles, use cases, task analyses, and product requirements used by product managers and developers.
Positioning Field Studies for Company and Customers
By understanding and communicating the benefits of field studies, you can maximize your ability to undertake such studies and the effectiveness of the deliverables they produce. [Read More]