Articles by LaiYee Ho

LaiYee Ho is a UX leader based in New York. She’s the co-founder of TwentyToNine, where she’s building research tools. She is passionate about helping teams bring human insights into their products and services. She’s led teams at a smart home startup and was on the launch team for Amazon Fire TV. Twitter: @laiyeelori

How to Use UX Research to Guide an Agile Process

In this case study, the author discusses how she worked with her team to integrate research into an Agile development process. The resulting changes helped the team better respond to user needs by incorporating research throughout the sprint cycle. [Read More]

Understanding User Motivation: Creating Compelling IoT Experiences

Understanding how IoT technologies impact everyone in the household is key to designing intuitive, compelling experiences. [Read More]