Articles by Lindsey Arnold

Lindsey Arnold headshot

Lindsey Arnold conducts user research at Anthro-Tech, Inc., in Olympia, WA. She holds an M.A. in Counseling Psychology and is enrolled in the University of Washington’s Human Centered Design and Engineering graduate program. She is passionate about making a positive impact in people’s lives via psychology and user-centered design. Twitter: @lindseyUX

Tell Me Your Problems: Therapeutic Strategies for User Experience Research

Therapists and user experience researchers both aim to diagnose and treat problems. User experience researchers may benefit from applying evidence-based, solution-focused strategies used by psychotherapists. [Read More]

Being a UXer: It’s A Lot Like Being a Therapist

He doesn't even respond when I am talking to him

Add these counseling skills to your user experience toolbox to increase positive experiences for clients and co-workers alike. Read three case study examples. [Read More]