Articles by Nancy R. Wilck

Photo of Nancy Wilck

Nancy Wilck became involved in participatory design and visual modeling several years ago while working directly with physicians and nurses to identify ways to improve workflow efficiency in the Computerized Patient Record System (CPRS), VHA’s electronic health record. She has gone on to work with veterans to redesign the VA’s personal health record website, My HealtheVet, and its mobile version. The Caregiver project marks the first time Nancy has incorporated a usability assessment of the model into the design process.

Home Front Help

Closeup of patient chart

Through particpatory design sessions followed by usability assessments, recruited veteran caregivers design a pilot application that really improves their lives. [Read More]