Articles by Prachi Sakhardande

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Prachi Sakhardande has consulted with Fortune companies and leads the User Experience COE for a product group at Tata Consultancy Services. Her team is responsible for UX design and benchmarking.

UX Maturity Model: From Usable to Delightful

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The User Experience Maturity Model (UXMM) evaluates experiences from a baseline of usability to a pinnacle of delightfulness. The model and benefits are described along with how to use it to improve a design. [Read More]