Articles by Rich Buttiglieri
Rich Buttiglieri has been mentoring and training people new to UX research since 2003 as a consultant at Bentley University and a UX director at several corporations. Over the years he has performed this mock testing technique to mentor junior researchers, helping them with the softer skills of facilitating difficult participants.
The Three Stooges Mock Usability Test: A Method To Train Inexperienced Facilitators
A hands-on method for training people new to research, or those wanting a refresher how to facilitate sessions with challenging participants. [Read More]