Articles by Richard Bye
Richard Bye is responsible for integrating user experience design methods into the software development process at a UK engineering company. Previous roles include work in marketing and academia. Richard has degrees in psychology, cognitive development, and human factors/ergonomics.
User-Centered Procurement: Evaluating the Usability of “Off-the-Shelf” Software
UX teams must extend the role of usability evaluation to the "off-the-shelf" software procurement process itself. [Read More]