Articles by Ross Philip
Ross Philip is a usability consultant with User Vision, and has over seven years experience working on commercial projects. He has a keen interest in organizational usability practice and processes and led the project outlined in this case study. Ross is involved with the British Standards Institute as British HCI Group Liaison, and was involved in the development of an accreditation scheme for usability professionals. He received his BSc Hons from Edinburgh University and an MSc in Information Systems from Napier University.
Learning Lessons from Citizen Involvement at Aberdeenshire Council
Aberdeenshire Council's website followed a user-centered design process, simplifying the journeys through a large site and providing easier online information and services. [Read More]