Articles by Steven Krug
Steve Krug has been a usability consultant for thirty years. He is the author of Don't Make Me Think: A Common Sense Approach to Web Usability (New Riders, 2nd ed. 2005).
Recommendations on Recommendations: Making usability usable
Guidelines for developing useful and usable recommendations—that is, recommendations that are likely to be accepted, implemented, and that significantly improve the system. [Read More]