Articles about User-centered design

Innovation and UX: Towards an Adaptive and Motive-Based Approach

Product design often focuses on incremental innovation—new features and standard metrics. To create products with a deep emotional connection, we must consider not only functionality, but also symbolic meaning. [Read More]

Meeting Your Mission: A User-Centered Approach to Content Strategy

A well planned content strategy serves as both a guide for content development and delivery and as a device to hold organizations accountable to broader goals. [Read More]

Thinking Thoroughly, Widely, and Deeply: Developing User Experience Designers in China

A user experience designer must have three key abilities to create ethical and human products: to think thoroughly, think widely, and think deeply. [Read More]

Scarcity: Focusing on Limitations to Explore Design Opportunities

Looking at the concept of scarcity can lead to new ways of understanding users, designing for their needs, and making the best use of their resources. [Read More]

Online Banking for Everyone: Designing for the Aging Brain

Designing for the aging brain or for those with little computer experience requires strictly defining the website functionality, clear workflows, and minimal page distractions. [Read More]

With Safety in Mind: Building Online Experiences for Survivors of Intimate Partner Violence

Designing websites for an Intimate Partner Violence nonprofit organizations comes with many special considerations that need to keep the safety of survivors at the forefront. [Read More]

UX Strategy: Fad or New World Order?

Company executives increasingly agree that good design is good business. Has UX finally been recognized as strategic? How do we take advantage of this? [Read More]

Users as Co-creators: Player-centric Game Design

Hands holding game controller

How a game design process suitable for Agile can be made user-centered and incorporate player feedback and real user input. [Read More]

Designing Nonprofit Experiences: Building a UX Toolkit

Nonprofit UX differs from for-profit design, but the two worlds can benefit from a mutual exchange of techniques. A glimpse at what the “other side” is doing can provide new tricks for our toolkit. [Read More]

Future Proofing Tomorrow’s Technology: UX for an Aging Population

Based on an analysis of current research, the framework presented can be used as a benchmarking or scoping tool in thinking about the design of assistive technologies that particularly consider older people’s needs. [Read More]

The New Voice of YOU: Communicating Through the Digital Interface

Understanding our user's needs, inspiring positivity, being forgiving, respectful, and even humorous can help provide users with a more effective and satisfying interaction. [Read More]

The Largest Intranet in Poland: Design Challenges and Solutions

A UCD process was used to create an intranet for the largest energy producer in Poland. User research and content prioritization were key to success. [Read More]

Rewards and Pains: User Research in Brazil

User-centered design can be a challenge in Brazil where the organizational UX maturity level is low. Teams have to overcome management objections to user-centered design and navigate cultural considerations. (Full article available in English and Español) [Read More]

A Design Workshop in Lima, Peru: Teaching a Creative Process

Small group working around a table.

In April 2014, UX researchers from MIT led a UX design workshop for participants from local creative industries in Lima, Peru. They introduced key techniques for research, ideation, concept development, and refinement. [Read More]

Website Localization: 3 Basic Principles

Learn how to design your website for users from any language, any culture, anywhere. You can “localize” a website using just three principles of web design. (Full article available in English and Español) [Read More]

Usability in Healthcare: A ‘Wicked’ Problem

For UX design in healthcare, context is critical. Too many electronic health records have poor usability because they are designed without considering the user experience appropriately. [Read More]

Wayfinding in a Hospital: Electronic Kiosks Point the Way

Designing a hospital is a human factors challenge. Good information signs help patients find their way around a large campus. [Read More]

Usability Maturity Models: Making your Company User-Centered

flowchart

A well-documented and researched usability maturity assessment, addressing different organizational viewpoints, is a good first step in improving usability capability. [Read More]

The Classy Classic: Designing the User Interface (Book Review)

book cover

This updated edition of a text about designing user-interfaces is testament to the evolution of these and other related topics the past two decades. [Read More]

Forms Management: What Forms Managers Think About

To create really good electronic forms, as with paper forms, you need to consult with all parties to assess fully their needs. [Read More]

Designing Spaces for Dementia: An Interview with Terry Carson

An interview with Terry Carson, the owner of residential facilities for people with dementia and Alzheimer's disease. [Read More]

Lost in Space: Holistic wayfinding design in public spaces

Wayfinding design, a combination of signage with spatial structures, must be a collaboration between urban planners, urban/architectural designers, and visual communication designers. [Read More]

Resuscitating the User Experience: A Touchscreen Systemfor EMS and Fire Rescue Professionals

When updating a touchscreen medical record program, a user-centered design process fixed a number of critical usability issues and resulted in a user experience and financial success. [Read More]