Articles about User-centered design

Wayfinding in a Hospital: Electronic Kiosks Point the Way

Designing a hospital is a human factors challenge. Good information signs help patients find their way around a large campus. [Read More]

Usability in Healthcare: A ‘Wicked’ Problem

For UX design in healthcare, context is critical. Too many electronic health records have poor usability because they are designed without considering the user experience appropriately. [Read More]

Designing Nonprofit Experiences: Building a UX Toolkit

Nonprofit UX differs from for-profit design, but the two worlds can benefit from a mutual exchange of techniques. A glimpse at what the “other side” is doing can provide new tricks for our toolkit. [Read More]

Users as Co-creators: Player-centric Game Design

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How a game design process suitable for Agile can be made user-centered and incorporate player feedback and real user input. [Read More]

Usability Maturity Models: Making your Company User-Centered

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A well-documented and researched usability maturity assessment, addressing different organizational viewpoints, is a good first step in improving usability capability. [Read More]

The Classy Classic: Designing the User Interface (Book Review)

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This updated edition of a text about designing user-interfaces is testament to the evolution of these and other related topics the past two decades. [Read More]

Forms Management: What Forms Managers Think About

To create really good electronic forms, as with paper forms, you need to consult with all parties to assess fully their needs. [Read More]

Designing Spaces for Dementia: An Interview with Terry Carson

An interview with Terry Carson, the owner of residential facilities for people with dementia and Alzheimer's disease. [Read More]

Lost in Space: Holistic wayfinding design in public spaces

Wayfinding design, a combination of signage with spatial structures, must be a collaboration between urban planners, urban/architectural designers, and visual communication designers. [Read More]

Resuscitating the User Experience: A Touchscreen Systemfor EMS and Fire Rescue Professionals

When updating a touchscreen medical record program, a user-centered design process fixed a number of critical usability issues and resulted in a user experience and financial success. [Read More]