Articles by Abigail Leah Plumb-Larrick

Abigail began her career as a librarian and has spent 15 years connecting people with the information they need, both as a product manager and as a user experience strategist, primarily in enterprise environments. Twitter: @uxproductlady

Beyond User Research: Giving Voice of Customer Another Chance

Listening to the customer and incorporating what you learn into your design process can help fill knowledge gaps and improve your product. [Read More]