Articles by Alan Joseph Williams

Alan Joseph Williams is the user experience lead for Code for America’s health lab. The team’s current project is, an easy and dignified way to apply for Food Stamps in California. Twitter: @alanjosephwilliams

User-Centered Design and Food Stamps: Delivering a 21st Century Government Service

A case study from Code for America shows how user-centered design can be used to reduce barriers to accessing social services online and offline. [Read More]