Articles by Andrew Schall

Andrew Schall headshotAndrew Schall is the Director of User Experience at Modernizing Medicine, a leading health IT company. Over the last 15 years he has worked with organizations such as the National Institutes of Health (NIH), GlaxoSmithKline (GSK), and Massachusetts General Hospital to improve the user experience of their digital platforms. Andrew is the vice chair of the Electronic Health Record Association’s (EHRA) Clinician Experience (CX) Workgroup.

(English) Can Voice-Driven Virtual Assistants Help Eliminate Physician Burnout?

Photo of a physician in an examining room recording patient information on a tablet; there is a subset screenshot of a medical record with a microphone symbol.

(English) Cumbersome medical software is a leading cause in physician dissatisfaction and burnout. But that story could change if physicians had a voice-driven virtual medical assistant. [자세히 읽기]

우리 사용자들의 진실된 감정을 찾아서: UX 연구의 미래

생리적 반응을 포함하는 사용자 경험 연구의 멋진 신세계가 다가오고 있습니다. 그 도구들이 더 경제적이고 실용화될 때까지 계속 주목해야 합니다. [자세히 읽기]