Articles by Aviva Rosenstein

Aviva Rosenstein specializes in helping cloud companies use customer insights to inform product strategy, streamline development, and create great experiences for customers and users. Aviva has contributed to customer feedback programs at Yahoo and Salesforce and currently leads user research and product feedback surveys for DocuSign, Inc. Twitter: @avivaux

管理客户反馈:以用户为中心的软件开发方法

要创建有效的客户反馈系统,不但需要了解通过自动分析工具得出的数据,还要了解用户和企业的目标。 [阅读详情]