Articles by Bennett Lauber

Bennett LauberNo one ever says, "Wow, that was a great interface specification document!" Yet Bennett Lauber has over 20 years’ experience leading and promoting Design Thinking and Human-Centered Design (HCD) across the entire software development lifecycle, including working with marketing teams on product strategy and definition, leading UX teams to design simple solutions to complex problems, and working with development teams during implementation.

Schemas: Strategizing User Experience

EHR user interface with a customer list control.

Schemas inform people in performing the simplest tasks to entering data in complex systems such as Electronic Health Records. People use assimilation and accommodation to adapt schemas to new situations, but overreliance on users’ accommodation affects cognitive load and usability. Understanding schemas informs a strategic user experience that focuses on cognitive skills. [Read More]