Articles by Bill Jensen

Bill Jensen is CEO of the Jensen Group and an expert on work complexity. His bestselling book Simplicity is based on a decades-long study of how work gets done.

(English) The View from Here: Lead, Wallow, or Get Out of The Way

(English) It’s time for usability professionals to stop wallowing in arcane debates, and raise the level of conversation—taking on a new leadership role within their companies. [Leia mais]