Articles by Chelsey Glasson
Chelsey Glasson is a user researcher who has led research programs for a variety of companies, both large and small. She currently works at Google as a user research lead and manager. Outside of work, she keeps busy with raising her two kids, both under the age of three.
10 Steps for Drafting a User Research Program (Part 2)
Research project planning provides benefits to both partners and practitioners alike. This article outlines the second five of ten recommended steps for research program planning. [Read More]
10 Steps for Drafting a User Research Program, Part 1
Research project planning provides benefits to both partners and practitioners alike. This article outlines the first five of ten recommended steps for research program planning. [Read More]
UX Goes Global (Book Review)
A review of Global UX: Research and Design in a Connected World by Whitney Quesenbery and Daniel Szuc, and The Handbook of Global User Research by Robert Schumacher. [Read More]
Editor’s Note: Let’s Talk About User Experience Careers
Learn to successfully navigate your UX career with this collection of articles. There is valuable advice for everyone from junior to senior UXers. [Read More]
Which Path Is for Me? The Emerging Role of VP of UX
Ever wonder if you have what it takes to be a VP of UX? Chelsey Glasson and Ian Swinson spoke with twelve UX VPs about their roles. [Read More]
It’s Finally Here! A Book about User Experience Management (Book Review)
A review of User Experience Management by Arnie Lund.
A must-read for anyone who is managing user experience teams, or someday aspires to do so, peppered with words of wisdom and advice from industry veterans. [Read More]
An Emerging Tool: Facial Expression Recognition Software
New software can read faces to detect basic emotions as someone uses a website, giving a more detailed view of how they react. [Read More]
Another Research Tool (Book Review)
A review of Search Analytics for Your Site by Louis Rosenfeld.
Insights about SSA in a practical, straightforward, and enjoyable, with real-world examples. [Read More]
From One Student to Another: Advice for Beginning a Career in User Experience
As you enter the UX job market, remember that each opportunity is a means to build your story and showcase your value or potential impact. [Read More]