Articles by Cindy Lu
Cindy Lu, Ph.D., CHFP, is a vice president at Albridge, an affiliate of Pershing, a BNY Mellon company. She leads the User Experience team to provide end-to-end user experience support in product development for financial professionals and institutions. Cindy is passionate about promoting a holistic approach and partnership in humanizing technologies. Twitter: @hlcindy
As Machine Learning and AI Perform Magic, How Can UX Professionals Help?
Artificial intelligence (AI) is a collection of technologies that enables machines to perform tasks that previously would require human intelligence, such as learning, reasoning, solving problems, and adjusting to new input. The technology can augment and even replace human activities. Recent research on the impact of AI, described in the Accenture Technology Vision (2017), reveals that AI could double annual economic growth rates in 2035 by changing the nature of work and creating a new relationship between man and machine. [Read More]
Agile Teams: Best Practices for Agile Development
A workshop at UPA 2009 continued previous discussions on Agile and user-centered design. Workshop participants exchanged best practices, success factors, challenges, and solutions. [Read More]