Articles by David Edgell

Photo of DavidDavid A. Edgell has more than ten years experience as a technical communication practitioner in healthcare and information technology. He is a Ph.D. student in Texas Tech’s Technical Communication program. His interests include patient education, medical consent, and virtual communities.

Role Reversal: Testing for Ease of Learning and Recall

When testing a software package, include traditional roles found in a pyramidal training model but also a reversed, "train the trainer" round. [Read More]