Articles by David Strom

David Strom is one of the leading experts on network and internet technologies and has written and spoken extensively on topics such as VOIP, convergence, email, cloud computing, network management, internet applications, wireless, and web services for more than 25 years. He has written two books on computer networking and run numerous B2B IT-based technical publications. Twitter: @dstrom


处理安全性违规事件的方式可对用户体验产生影响。下面给出了家得宝、温迪快餐连锁和欧姆尼酒店集团对此类事件如何响应的三个案例研究,展示了发生安全性违规事件后应该如何维护并重获客户信任。 [阅读详情]