Articles by Denise Pilar

Denise Pilar headshotDenise Pilar is a user experience researcher at SAP Labs Latin America since 2009. She holds a MS in Computing Science and a Ph.D. in Cognitive Psychology. Her first contact with the UX field was in 1995 through a two hour UCD course. She enjoys advocating for users even in her personal time. Twitter: @deniserps

Rewards and Pains: User Research in Brazil

User-centered design can be a challenge in Brazil where the organizational UX maturity level is low. Teams have to overcome management objections to user-centered design and navigate cultural considerations. (Full article available in English and Español) [Read More]