Articles by Denise Su

(English) Denise SuDenise Su is a UX Researcher at Google and was formerly a research and design consultant. She has taught workshops on assertiveness to several UX teams as well as at diversity and inclusion events. Denise holds a doctorate in Developmental Psychology from the University of California, Santa Cruz.

Habilidades de comunicação assertiva: a base do sucesso da experiência do usuário (Parte 2)

Two men and two women sitting at a coffee table in a room with huge windows. They are working together and they have books and notebooks all over the table.

UX professionals sometimes struggle to communicate assertively at work. We present ideas to put this skill into practice, with examples and suggestions from real life. [Leia mais]

Habilidades de comunicação objetiva: a base do sucesso da experiência do usuário

Why and how should you communicate assertively in the workplace? Four Googlers provide a framework and ideas on how to step up your communication skills to avoid unwanted behaviors. [Leia mais]