Modern enterprise software projects need both upstream and downstream UX services. Research, architecture and strategy must be addressed, before the more traditional work on the software itself.
There are multiple programs offered by design schools around the world. But gaps between the real and academic world do not entirely prepare upcoming designers stepping into the industry.
To prepare students for a user experience career, design programs should focus on teaching flexibility, experimentation, critical thinking, and effective communication.
The next generation of technology professionals also need a background in communications, ethics, history, and even literature to be effective architects of digital experiences.
Research methods can be inductive (generalizing) or deductive (narrowing choices). Combining methods for abductive reasoning gives business teams the confidence and strategic insights to better collaborate and innovate
Doctors, administrators, and IT staff in a hospital often have different views of technology. User experience professionals need to be aware of these differences when designing medical systems.
A recap of the 2015 GIANT Conference. Everyone is a designer. No one knows it all; we need each other. We should all strive to be better at design, not perfect. Ask ourselves, what are we missing?