Articles by Eunice Chang

Eunice ChangEunice Chang is a senior principal user researcher on the AutoCAD UX team at Autodesk. She has more than seven years of professional experience in the technology industry, and her passion and expertise is in leading strategic customer research for professional web and mobile products. She holds a B.A. in Psychology and Education from Brown University, and a Ph.D. in Psychology from UC Berkeley.

Customer Councils: A Research Tool for Agile Development

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Customer Councils help ensure quality user research in an Agile development culture. They provide both strategic insight and practical usability feedback throughout a project. [Read More]