Articles by Jerrod Larson
Jerrod Larson has been a UX manager at companies such as Alaska Airlines, Amazon, Google, and Qualtrics, and was a UX designer at Boeing. He has a PhD in Human-Centered Design from the University of Washington where he serves on its external advisory board.
A Day in the Life of a UX Manager

A look into the daily life of UX managers who play a unique role in UX practice. [Read More]
On Becoming a UX Manager: New Skills, Requirements, and Rewards

Stepping into a UX management role is easier when you understand the opportunities and challenges of your new job. [Read More]
User-Centered Procurement: Evaluating the Usability of “Off-the-Shelf” Software

UX teams must extend the role of usability evaluation to the "off-the-shelf" software procurement process itself. [Read More]
Absent, Undefined, Undervalued: Usability in Technology Research Firm Software Evaluations
Usability practitioners should understand how their management decides upon enterprise software, reading and responding to reports in order to ensure usability is a key factor in the decision-making process. [Read More]