Articles by Kelsey Dilendik

Kelsey Dilendik is a UX designer with experience researching and designing software and IoT products. She earned her master's in Interaction Design from Northeastern University and is passionate about creating unique experiences that have a positive impact on people’s daily lives.

Chatbots: Consider Using Them for Automating Research Study Participant Communication

Chatbots are an effective tool for automating communication with research participants. Learn how a chatbot was built to communicate with participants via SMS on their phone. [Read More]