Articles by Kuldeep Kelkar
Kuldeep is VP of UX Consulting and Professional Services at UserZoom. He has more than 15 years of UX research, design, and engineering experience within large enterprises, and has written and spoken about related topics at major conferences around the world, including the annual UXPA and SigCHI conferences. Prior to UserZoom, he was Head of UX at TATA Consultancy Services and Director of UX Design and Research at PayPal, where he worked for nearly a decade.
Conectar las métricas con los negocios: un modelo para la experiencia de usuario en el marco de las corporaciones del siglo XXI
Mediante la conexión de métricas estándar de experiencia de usuario, como el índice de promotor neto (NPS), con métricas financieras, empresariales y de productos, los profesionales de la experiencia de usuario pueden brindar fundamentos precisos y sólidos para justificar su perspectiva laboral. [Leer más]
